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Contact us

If you’d like to know more about joining our adviser network, you can contact one of our Business Growth Specialists.

How our team can help you

Apogee’s Business Growth Specialists are committed to helping you to open the doors to Apogee’s licensee offer and extensive suite of services to help you achieve your business goals and objectives.

Representing all the licensees in MLC's network (including Apogee, Garvan, Godfrey Pembroke, MLC FP and Meritum), our team will work with you to find the licensee that's right for you and your business.


They can use their extensive industry experience to help you:

  • Understand the licensee landscape
  • Review your business options at any stage of the business lifecycle
  • Optimise your business outcomes.


Contact one of our specialists for a confidential discussion

Kim White

Kim White

M: 0417 250 967
E: kim.r.white@mlc.com.au

VIC, TAS, WA

Charles Smith

Charles Smith

M: 0412 605 890
E: charles.x.smith@mlc.com.au

NSW

Daryl Stout

Daryl Stout

M: 0404 845 748
E: daryl.e.stout@mlc.com.au

VIC, TAS, SA

Daryl Stout

Stephen Carton

M: 0417 767 970
E: Stephen.Carton@nab.com.au

QLD/NT

If you're an adviser, accountant or mortgage broker looking to join the Apogee network, please call one of our Business Growth Specialists.

If you have a general enquiry, and would like someone to contact you, please send us an email.

 

Complaint resolution guide for customers

What do I do if I have a Complaint?

If you have a complaint about the service or advice you have received, please contact us and let us know. You can submit your complaint either in writing or verbally, below is our specialised complaint team’s contact details:

Advice Dispute Resolution
Level 2, 105-153 Miller St
North Sydney, NSW 2060

Ph: 1800 611 950 (TOLL FREE)
Email: Advice.Complaints@nab.com.au

We aim to respond to your complaint in writing within 45 days, if you are unhappy with our response you may wish to contact our Customer Advocate or the Financial Ombudsman Service (FOS).

What if I’m still not satisfied?

You may wish to contact the Customer Advocate, Wealth, if you have concerns about how we managed your complaint:

Ph: 1800 093 038
Email: wealth.customer.advocate@nab.com.au

If your concern remains unresolved

If the complaint can't be resolved to your satisfaction, or you have not received a response within 45 days, you have the right to refer the matter to Financial Ombudsman Service (FOS). You can contact FOS either by phone or in writing, their details are below:

Financial Ombudsman Service
GPO Box 3
Melbourne, VIC 3001

Ph: 1800 367 287